This sometimes happens very quickly. As soon as we can backorder popular products and offer them again, the stock will be increased! Unfortunately, it is sometimes not possible for us to reorder enough.

There are three different payment methods: Paypal, credit card and Klarna Sofortüberweisung.Please contact us by email if there are still problems with the payment: shop@klassefraumode.com

We do not offer an exchange of articles. Please make a new order for this.

Once you have completed the order, a change is no longer possible. Our ordering and delivery process is fully automated and we cannot intervene in your order. It is therefore not possible for us to process your order afterwards. If you want one or more items, please place a new order.

We cannot take orders over the phone. Please use our online shop.

One size means that the article covers several clothing sizes. If, for example, one size 44 - 48 is specified, this means that the article is suitable for all wearers with clothing sizes 44, 46 and 48. The cuts are also adapted to the respective unit size.A size selection is only possible if the article is offered in several single or unit sizes.

Most items have measurements listed so you can easily determine if the item fits you.

You can find the size information in the respective item description. Standard sizes are usually given there, e.g. B. 36 - 42. This means that the article is suitable for wearers with clothing sizes within this size grid.

There can be two reasons for this. Either your order has not yet been shipped or the email with the shipping information has ended up in your spam folder. Please check there.

The goods are usually lovingly packed and shipped within 7-14 days after receipt of payment. If possible even faster.

You can return unworn, unwashed and unsoiled goods within 14 days.Please indicate the reason for the return for us on the enclosed delivery note in your package (preferably make a copy). You will bear the direct cost of returning the goods.Tip: You received your order in a large box but are only returning 1 or 2 items? Then please use a smaller box for your return.

KLASSEFRAU Mode, Haag 6, 6842 Koblach, Austria

After we have received your return, we will check what you have sent back. Please give us up to 14 days to confirm your return.

Your return will always be credited according to the payment method you chose when ordering.